The case of the missing LC

11 Aug

I was about to sleep when I heard a rattling noise downstairs. The wind that night was howling and the rain just won’t stop. Electricity was down so I lit up a candle and carefully went downstairs to check on the noise.  I was walking slowly with my heart beating faster. The candle I was holding fell and so did my heart when I saw… Nah, save the suspense story for next time. We don’t really have a second floor so there’s no downstairs. 😛 But this next story is true. 🙂

I checked my phone credits last night (past midnight)  and it was not the remaining balance I was expecting. Hence, the case of the missing Load Credits. 😛 I called the customer service of my network  (which will be revealed later anyway) and apparently their customer service is up to 12 midnight only. The operator suggested me to go to and click on chat to get answers for my queries.

yes you can but…

So there I was facing the computer and chatting with globe err with Jacob (the name of the CS representative).

meet Jacob 😛

I told my dad that I was chatting with Globe and he said that I should be careful because there are a lot of predators online. I appreciate the concern daddy but they can’t actually do that because they have to portray a good brand image, even online, so as to have a good brand reputation. So anyway, Jacob asked me a lot of questions including what was the exact time I sent sms, the balance inquiry etc.,  and then he asked me to wait for two minutes to look for the information I needed.  Then he dropped THE word.

[00:44:10] Jacob: I’m sorry, Kaye, I could not retrieve the information you need right now as our system is currently unavailable. You may chat with us again tomorrow.
[00:44:27] Jacob: i mean later mam, this morning around 8-9am

So I said to him, after the long Q and A, your system is unavailable? and then later I will be asked again with a lot of questions. He said that he will be saving the information I gave him so the next agent would just have to refer to it. Then the session ended. A notification then asked me if I wanted to have a copy of the transcript of the conversation. It was sent to my email and that’s where I got THE word in verbatim. The session ended and the case of the missing LC was not solved through Globe CHAT assist.

I have expected a much faster conversation and solution to my concern but what I got was a lot of questions and no answer. And a transcript for, I don’t know, to savor the memory Jacob and I had? This was the first time I used GCA but it failed me too early. In all fairness, I appreciate Globe’s attempt to use another medium to assist and answer the concerns of their clients.  I called the customer service earlier this morning and she asked me a lot of questions again . Their use of the new social media for their customer service is a good start but it needs a little pimping to improve their service and to keep their promise that “We can help you!”

Customer service, in general, no matter what medium is used, should be quick and should really really answer the customer’s problem. The process or the company’s system for doing customer service is the one that  should always be developed.

In my dismay, up to now the case of the missing LC has not been solved.

*Updated: The missing LC was credited back to me. Yay! 😀


Ipod, Iphone, Ipad, Idosing… Idos.. what???

4 Aug

There have been reports on kids getting high by using digital drugs. Yes, you’ve read it right. drugs, digital. Reports say that teens listen to a specific kind of music with just two tones. It is called two-toned or binaural sounds. Supposedly,  this kind of music will alter the brain waves and will put the idoser ( a person who uses idosing or digital drugs) into an altered state just like the effects of using cocaine, marijuana and the likes.

Apparently, this kid is getting high just with his headphones and binaural sounds. :O

There are actually a lot of videos in Youtube showing teens who idose. These videos may convince us that idosing will get people high since we get to see the supposed effects or acts that these beats can do. But wait!  According to an interview, a researcher claims that listening to binaural beats will not put a person into an altered state or will not give effects the cocaine and other drugs is giving.

Helane Wahbeh is an assistant professor at Oregon Health and Science University.

Dr. WAHBEH: We did a small controlled study with four people, and we did not see any brain wave activity shifting to match the binaural beat that people were listening to. I just don’t think that there is enough evidence showing that it really does create those altered states. (click the link for the complete interview)

So, yes this idosing thing is not  proven to get these kids high. Parents can now breathe in relief. 🙂

The victims, ( yes, victims, I’ll explain this later) are fooled and are fooling themselves. They are actually fooling themselves thinking that they are really getting high. Oh poor creatures. They are just victims of people who want to earn a lot of money by fooling other people. I found this site a person can actually buy binaural beats to achieve a certain state. I am not yet sure if these are really effective like they can actually make you quit smoking for example, but if we hold on to to Dr. Wahbeh’s statement, these beats, this idosing is a hoax.

Save your money and DO NOT add this to your cart!

I am not saying that we should be smart in buying drugs. Hell no! We should be smart. Period. Illegal drugs in general is a big NO-NO! Whether it can be bought online (if someone will still insist that there is idosing :P) or in your neighborhood, it will destroy you. So, as the Spice Girls song would say it, “Get your act together we could be just fine. 😀 does not exist.

22 Jul

NO, not really but if I am living in China, this might be the case.

A number of blogs have been suddenly shut down by the Chinese government recently.  According to The Associated Press, this is the government’s way to control social networking and information flow. But why? :-/

Always guarded by walls

There's another one! but it's not really the bulky, thick type.

Some of the blogs and microblogs that have been closed are from outspoken people who share their thoughts on sensitive issues. Government officials said that these issues might go out of hand because of the growing number of Chinese Internet (especially those who use social networking sites) users.  China has around 420 million Internet users as of now. The republic has been known for its keen eye on filtering and monitoring the Internet to protect its citizens from “harmful” information. As for their definition of “harmful”, I have no idea what their criteria are.I have read though that Internet content providers need to follow the government’s guidebook and make sure that all information on the Internet available in China is good and safe for the Chinese. Last year, the country has removed Twitter and Facebook from their system. According to Xiao Qiang, director of the China Internet Project at the University of California-Berkeley, microblogs stir up quite critical opinion from the citizens which scares the officials if we add to that the speedy and far-fetched features of microblogs. Scared much? 😛

No sweet escape?

Gwen Stefani will be happy if there is. 😀

Oh we can never be sure when it comes to controlling THE Internet. Even though the Chinese government can filter all the search engines and blog sites, THERE ARE STILL WAYS TO GET THROUGH THE GREAT WALL OF CHINA (of course, we’re speaking of the virtual wall: P). According to Wang Chen, director of the State Council Information Office, “As long as our country’s Internet is linked to the global Internet, there will be channels and means for all sorts of harmful foreign information to appear on our domestic Internet.” See, we can never detach ourselves from the Internet, from the mighty global Internet. And people can still access  information including the “harmful” types by using a different proxy servers or private networks. With the ever advancement of  technology and even if a great wall tries to block, The Internet will always be one step ahead of us.

The wall looks like a bubble.

To blow or to pop?

Seriously.  It reminds me of the movie, Bubble Boy, where a boy was born without an immune system thus must stay in a bubble to protect him from contamination. The Chinese government is trying to put the country in a bubble to protect it from “harmful” information that might contaminate the Chinese people’s minds. In the movie, something or rather someone (chloe, err the girl he loves ;)) urged the bubble boy to get out of his bubble. In China’s case, there will always be a pressure from the other side of the wall. Something will make the Chinese people to get out of the bubble, perhaps a realization that  their freedom for expression is under attack? Maybe, but we are still far from the ending and must take our seats and wait for the bubble to burst or for the wall to crumble. 😉

see related stories here and here too. 😉


Where did you get that?

9 Jul

During a party, my friend asked me where did I get my yellow bag. I answered using one word. “Online.”

Two years ago, I was an avid online shopper and an “online window shopper” (online window shopper in my dictionary is just checking out new stuff online without the intention of really buying :P)

Ever since I had a Multiply account, I was exposed to different online shops and I was amazed how much items are sold online! From clothes to cars, from medicines to food and even from pets to toys! Of course, I had doubts whether I should buy the things that my heart desires or not and just online window shop. Hence, I share you my thoughts about online shopping or buying. 😛

Is the online seller a trusted seller? Is he/she a scammer? Are all the products in good quality? Are the products really the same in the pictures? These are the questions popping in our mind when we see an item, most probably an item that catches our heart for that matter :P, being sold online. We start to think if this item is worth a try in the new marketplace so we start to weigh the pros and cons of buying this precious item.

We could answer these questions just by doing a few clicks here and there. What better thing to do is to research!

There are a lot of cases of scamming here in our country, in the real word or in the virtual one. So, how would we know if the seller is worth our penny? I say, wear that detective hat and do background check on the seller. Scan his/her profile and read the feedback part of the site to see the comments from his/her customers. Pays to be nosy sometimes 😉

Be a smart shopper! Think a million times first before really buying the product. Try to visualize the items in the pictures and request actual shots of the products. Feel free to ask questions so as to enlighten yourself and help you finalize your decision on buying or not the items. Do not stay on one online shop, try to look for other online shops that sells the same item you are trying to buy. There are a lot of online shops right now, so compare qualities, stocks and prices! That is exactly the advantage of buying things online, one click and you get to see a whole universe (well, not really a universe of course :p) of online shops that sells the item you have been longing for. There are lots of stocks, colors, sizes and varieties to choose from! And, you get to compare prices from one online shop to another. Especially if you are buying a popular product, sellers will try to lower their prices so they could get more buyers 😉 Buying online also gives you time to think and reeeaaally think if you are going to buy the items as compared to buying it in the malls where you can get too emotional and buy the products just because.

I already forgot what my first online buy was but so for I have not been tricked or scammed. I do think that if you stay smart, buying online will do you no harm. In fact, if someone asks you where did you get that fabulous bag I bet you can proudly say that you got it ONLINE. (and through sleepless nights of researching haha!) 😀


26 Jun

It was Wednesday night when I received a text message from my classmate, Angel.

“Patti! Nakita ko na yung poster! Nice! Online ka ba?

Pwede pa-upload sa FB tas pa-tag na din ng mga tao? Thanks! 🙂

Honestly, at that moment it was a normal message from people my age involved in lots of stuff like school organizations or just academic groups. After doing my tasks, I tried to read the words again, I thought to myself, “Automatic na talaga pag nagppromote ng event may poster sa fb. (It’s now really a-must to use Facebook to promote your event.)” And then I said to myself, “Mmmm pwede ko ‘to sama sa post ko :> (I could include this in my next post.)” What makes this action normal now? (And by action, I mean the promotion of events through Facebook and not the talking to yourself, because that would be weird. :|)

If you may notice, I had to reread the words in the text message to realize those thoughts. This could also be one of the proofs that the use of new social media is now embedded in our day-to-day actions, so much that we tend to become unaware of their existence. Well, after acknowledging their existence in our lives and in my post too, I will try to zoom in to the existence of new social media in my school organization, Up AdHere. As part of the marketing and publicity committee for our orientation/seminar on Tuesday, I gracefully welcome and appreciate the existence and help of Facebook for our event’s promotion. Now, why Facebook? W e decided to create a Facebook account for our organization because…

Numbers can’t lie, and it does show that Facebook has more than 400 million active users. That IS A LOT huh? According to Philippines Facebook Statistics, there are 14 188 080 users on Facebook in the Philippines. Now hold on as I continue to build my point 😉

42%, the largest percentage of the Filipino Facebook users belong to my age group, 18-24. Those numbers make up the first reason why we have a FB account now, basically because almost all of our members have Facebook accounts too. 🙂

The pie chart up there from comScore just proves that Facebook is the most visited social networking site, thus our members do not only have accounts but they do use it/ log on to it most of the time. This will surely won’t make them miss out our announcement and events. Yay! 😀

Now, let me ask you a serious question. What are the best things in life?

Forgive me for the pixelated-makes-you-dizzy picture 😦

Well, Facebook is free if you have an internet connection 😉 That would be less expense and worry for our VP for Finance. 😀

You see, one just have to and a specific medium to to your loved ones, as for this case, AdHere’s members. 🙂

Have a happy weekend everyone! 🙂

Continue to next level? Yes.

19 Jun

My sister and I once got addicted…

Before you raise your eyebrow, let me finish my sentence. My sister and I once got addicted to playing Hotdog Bush. It is a game where you get to run your own hotdog stand. Just like most games, it starts with level one. Level one is easy, we all know that. It is testing whether you will click that X up there or stay and continue on to level 2. Well, it is obvious that we continued to level 2 and the level after that and the next and the next until we finally finished it in one day.

As I have observed, there are actually many things that have levels. From wholesome structures and buildings, to the not-so-wholesome stuff you are thinking right now. :p Let’s try to be decent and wholesome in this one, zoom in to the levels or rather the evolution of the Internet. Look back to level 1 of the Internet Age. Obscure = Internet. Level 1 was not easy since Internet and computers were exclusive only for researchers and IT experts. In short it was not for public consumption. People were all trying to figure out what does it do, how can it help them and then queries just keep coming.

Curiosity made people to stay on the Internet page and went on to the next levels as well. I don’t really know what level are we now in the Internet but I’m sure we are not here if we were not satisfied in the previous levels. This is to say that we got something from it that made us stay. Let me share you my own list of the things I love about the Internet. This could also be the list of the reasons why I got addicted to it. 😛

For one, everybody uses it, why not join the bandwagon?

Second, it is so helpful for me. One click and then I get to read my book for my homework but I’d rather do another click to log in to my facebook account. 😛

That is my third reason; it keeps me entertained when a 24-hour day seems like a 100-hr boring day.

Lastly, it connects me to the world.

I think these reasons are also the very reasons of other people why they use the Internet. The basic actions we do are made easy and fast by the Internet and who wouldn’t want that? Bill Gates was right when he said in his essay, Shaping the Internet Age, that in the future, the Internet will have an even more profound effect on the way we work, live and learn.  It is now embedded in our everyday doings.

Even if we are enjoying the benefits of the Internet , we are exposed to its flaws. We should not worry though for Bill Gates said himself that in the coming years we will figure out the solutions to these also with the help of the Internet. So I say, stay on to this page and continue to the next level! Game? Game. 😀

Click here to play

19 Jun

Games will always be connected to the words children, childhood and fun.

But to tell you honestly I didn’t really had much fun during my childhood.

My childhood was kinda boring. I was not allowed to go out to play, well it’s not like I had playmates or friends in our neighborhood.  To add, my sisters are way older to play with me. Hello ten-year gap! So I was stuck at home with the toys handed down by my sisters.  It was boring and incomplete if I may say so. I guess this is the reason why I still love playing. Do not get me wrong though, I am not playing with dolls, balls and cars anymore. I play different games now. Thanks to the Internet, I can play online games like Moshi monsters, hotdog bush and visit online game sites like and These two websites are my favorites because of their cute characters and background music and its long list of games varying from different genre.

Games are usually composed of goals, rules, challenges and interaction and generally involve mental or physical stimulation, and often both. This is according to Chris Crawford’s book, Chris Crawford on Game Design. These characteristics will also be evident in the game I will try to play this time, the game of New Social Media. New social media has its goals for sure and which I am to discover. It stays alive because of its rules and the different interaction of its players. This game also poses challenges. And, new social media must of course involve mental and physical stimulation.  You see it’s very much like a game! I will play this game. I will not expect to win every time though, I must also experience to lose for me to learn. For in this game, I will play to learn.

This is now my cue to explain the reason behind the name of my website. Gameplay according to Staffan Bjork and Jussi Holopainen in their book Patterns in Game Design, is the structures of player interaction with the game system and with other players in the game. Gameplay involves the experiences of the player during the game. This definition just suits my purpose to keep a blog to write down my learnings and experiences in playing the Game of New Social Media.

Game face ON.  :p